Privacy Policy
UKOfficialApp is a UK-based game development studio. This policy explains how we handle personal information when you visit our online platform, which showcases our games, creative work and development expertise.
We aim to handle personal information fairly, securely and transparently, in accordance with applicable data protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018.
Who is responsible for your information?
UKOfficialApp is the controller responsible for personal information collected through this service. You can write to us at:
UKOfficialApp25 Old Broad Street
London EC2N 1HN
United Kingdom
Information we may collect
The information we collect depends on how you use this service. It may include:
- Information you provide: details you choose to share when making an enquiry or otherwise contacting us, such as your name and the contents of your message.
- Technical and usage information: information such as your IP address, browser and device details, pages viewed, and the date and time of a visit. This may be recorded in server logs or collected through analytics tools, where used.
- Cookie information: information stored or accessed through cookies and similar technologies, as explained in the Cookies section below.
Please do not include sensitive personal information in messages to us unless it is necessary for your enquiry.
How we use information and our lawful bases
We use personal information only where we have a lawful basis to do so. Depending on the circumstances, these bases may include:
- Legitimate interests: to operate, maintain and secure this service; understand how visitors use our portfolio; improve its content and performance; and respond to relevant enquiries. We balance these interests against your rights and expectations.
- Consent: for non-essential cookies or similar technologies where consent is required, and for any other processing for which we ask for your permission.
- Steps taken at your request: to handle an enquiry or take steps before entering into a contract, where relevant.
- Legal obligations: to comply with applicable laws or respond to lawful requests.
Cookies and similar technologies
Cookies are small files stored on your device. This service may use cookies or similar technologies that are necessary for its operation and security. If analytics or other non-essential technologies are used, we will seek your consent where required by law. You can manage cookies through the controls presented on this service and through your browser settings. Blocking some cookies may affect how parts of the service work.
Sharing personal information
We do not sell personal information. We may share it with service providers who help us host, maintain, protect or analyse this service, but only where appropriate safeguards and instructions are in place. We may also disclose information where required by law or where necessary to protect our rights, the service or others.
Some pages or features may include content provided by third parties. If you interact with that content, the provider may collect information under its own privacy policy. We encourage you to review the relevant provider’s terms and privacy information.
International transfers
If a service provider processes personal information outside the United Kingdom, we will take steps required by applicable data protection law to protect it. These may include using an adequacy regulation or decision, or an approved transfer safeguard.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including to respond to enquiries, maintain appropriate records, resolve disputes and meet legal obligations. Retention periods depend on the type of information and why it was collected. We securely delete or anonymise information when it is no longer needed.
Security
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your data protection rights
Depending on the circumstances, you may have the right to:
- request access to the personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- request erasure of your information;
- ask us to restrict or object to certain processing;
- request a copy of information you provided in a portable format, where the right applies; and
- withdraw consent at any time where we rely on consent. This will not affect processing carried out before consent was withdrawn.
These rights are subject to legal conditions and exemptions. To exercise a right, write to us at the postal address above. We may need to verify your identity before responding.
Children’s privacy
This service is a portfolio for a game development studio and is not intended to collect personal information from children. If you believe a child has provided personal information to us, please write to us so that we can assess and address the matter.
Complaints
If you have concerns about how we use your information, please write to us at the address above so we can try to resolve them. You also have the right to complain to the UK Information Commissioner’s Office (ICO). Details of how to do so are available on the ICO’s official website.
Changes to this policy
We may update this policy to reflect changes to this service, our practices or applicable law. The current version will be published on this page. Please review it from time to time.